CIO.com UK – Tech News, Analysis, Blogs, Video

Growing pains: The long road to agentic commerce

Agentic shopping’s coming — but before your AI buys lunch or plane tickets for you, we’ve got a lot of messy trust issues to sort out.

By Hal Lonas

21 Oct 20255 mins

E-commerce ServicesMarketsRetail Industry

Recent news & fresh reads

Pernod Ricard leverages AI to strengthen marketing efforts

While having such a diverse portfolio of over 200 brands allows the French wine and spirits company to serve numerous global markets and cater to a wide range of consumer preferences, it also complicates getting the word out.

By Joanne Carew

20 Oct 2025 5 mins

CTODigital TransformationICT Partners

How CIOs can negotiate data, AI and politics while avoiding snake oil

Not all data gold glitters — smart CIOs know when to invest, how to measure value and how to steer clear of AI snake oil.

By David Angelow

17 Oct 2025 9 mins

Artificial IntelligenceIT StrategyROI and Metrics

The CIO as orchestrator: From running systems to building ecosystems

Today’s smartest CIOs don’t just run systems — they orchestrate partners to unlock growth, innovation and real business results.

By Lalit Kumar

17 Oct 2025 7 mins

Business OperationsBusiness Process ManagementIT Strategy

AI pushes CIOs to redefine IT roles for the future

From software engineering to customer service, AI is altering how IT work gets done. IT leaders must emphasize training, mentorship, and transparency to ensure their talent remains and transforms.

By Sarah White

17 Oct 2025 6 mins

Artificial IntelligenceHiringIT Skills and Training

2025 CIO Hall of Fame honorees

Meet the CIOs enshrined in the CIO Hall of Fame — from the Class of 1997 to the Class of 2025.

By CIO US Events

25 Mar 2025 12 mins

CIOCIO 100Technology Industry

10 data science certifications that will pay off

Looking to get ahead as a data scientist? Earning one of these data science certs will help you stand out in one of the hottest careers in IT.

By Sarah White and Thor Olavsrud

17 Oct 2025 9 mins

CertificationsData ScienceIT Skills and Training

Uber wants to become the 'Uber' of data labeling

Launches pilot in the US in which drivers complete digital tasks to help enterprises scale up their AI efforts.

By Paul Barker

17 Oct 2025 4 mins

Artificial IntelligenceData ManagementUber

BlackRock’s $40B data center deal opens a new infrastructure battle for CIOs

As the data center market consolidates and hyperscalers buy up capacity years in advance, IT leaders must adopt new strategies to secure compute power.

By Gyana Swain

16 Oct 2025 5 mins

Artificial IntelligenceData CenterMergers and Acquisitions

The modernization mirage: CIOs must see through it to play the long game

Cloud was the warm-up. The real game? Building AI-native enterprises that turn tech progress into lasting business impact.

By Rajjie Sarmey

16 Oct 2025 7 mins

Artificial IntelligenceCloud ComputingDigital Transformation

Why your AI is failing — and how a smarter data architecture can fix it

If your AI isn’t delivering, blame your data. Smarter architecture — not more algorithms — unlocks real enterprise intelligence.

By Raman Mehta

16 Oct 2025 8 mins

Data QualityEnterprise ArchitectureIT Strategy

The impact of agentic AI on SaaS and partner ecosystems

Agentic AI is shaking up SaaS and partnerships, turning old-school integrations into smart, self-running ecosystems that change the game.

By Dion Eusepi

16 Oct 2025 11 mins

APIsIT StrategySaaS

Coming AI regulations have IT leaders worried about hefty compliance fines

More than 70% of IT leaders say regulatory compliance is a top concern while deploying generative AI — and the spate of AI regulations have only just begun.

By Grant Gross

16 Oct 2025 7 mins

ComplianceGovernmentLaws and Regulations

CIO Think Tank: Information management in the age of AI

In a new Roadmap Report, 33 CIOs and CTOs share their challenges and insights on getting the data right, for the right use cases.

By Derek Slater

15 Oct 2025 4 mins

AnalyticsArtificial IntelligenceData Management

Explore a topic

Hear from the Experts

The thing I want to get right over the next three years is that cultural shift. If I deliver nothing else other than the organisation understanding the potential of digital, then I’ll be super happy.

Read the story

Gina Gill

CDIO, Ministry of Justice